Download Prior Authorization Form

Check Status on your PA Request

HWMG Members Prior Authorization Form

Who can use Prompt PA to check the prior authorization status?

• Members
• Providers
• Pharmacies

What status details will be available on Prompt PA?

• Approved
• Denied
• In progress

What information do you need to check the prior authorization status?

• Member ID
  • This can be located on your Medical ID card (if you have a combined medical and pharmacy card), on your Pharmacy card, or by calling the member services Prior Authorization line at 888.608.8851. 
• Prior Authorizations (EOC) ID: a unique number assigned to the PA request.
  • You can find this by calling the Prior Authorization line at 888.608.8851 or
  • You may have received a letter regarding this particular prior authorization. If so, your EOC will be included on the letter.
• First name , last name, and date of birth of the member